We know nothing about all this but basically there is this big box with fan in it outside and another thing in our basement, the thing in the basement comes on but not the thing outside, it "sounds" like the AC is on but it is not working, any ideas on what to do? here are some pics of the unit outside
http://imgur.com/a/6G6DO http://imgur.com/a/KrYWh https://imgur.com/a/AWiLE
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