I have two really old and worn down HVAC systems in my home. One for upstairs and one for downstairs. In May, my upstairs unit stopped blowing cold air so I called my home warranty company, they notified an HVAC company, and they got the unit blowing cold air again.
Since May I've had to contact my home warranty company 5 more times on the upstairs unit due to malfunctions. At first it was freon, then it was some kind of capacitor, then it was another kind of capacitor, then it was a faulty thermostat, etc... The entire system is at the end of life and really needs to be replaced.
Then, about two weeks ago, my downstairs unit went out. I notified the home warranty company right away and they eventually got someone out to me yesterday. At first the mechanic thought it was a fan cap and then determined it was a burnt out motor. So they had to leave and said they would be back today to replace the motor.
It's been 90 degrees in my home for two weeks now with my upstairs unit being down 1/2 of the time over the last 3 months.
I've talked to the home warranty company about simply replacing these old systems so these constant issues don't keep popping back up and they said they would do a full replace if the HVAC company recommended it. Sounds reasonable enough. Except that each HVAC technician that has come over dismisses the fact that these systems need replacing and keeps recommending patching the system. I don't feel a system that's been out for the last 3 months is a system worth continually patching - but that's me.
So my question is basically: why does it seem HVAC companies are so reluctant to do a full system replace when a home warranty covers the costs?
TL;DR
I have 2 really old HVAC systems, covered by a home warranty for fixes and replacements, that have been malfunctioning since May and the HVAC companies keep suggesting patches instead of a full replace. Why is that?
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