Greetings from Virginia!
I bought a brand new home not that long ago [6/2015] and am frankly at my wits end with the effing AC. It's a carrier model cnpvp2414alaaaaa that is on its fourth repair this calendar year. At the closing walk-through I was specifically told to get a service contract because there was no AC warranty, so I got a contract with company B. When my unit broke in 6/2016 company B replaced the condenser coil. Then in 8/2016 it broke again, but by this point I had the correct information, that we had a 2 year warranty through company A. Company A replaced my TXV in 8/2016 and then again in 9/2016. Now here we are, 5/2017 and when I called and described basically the same problem I had last summer (loud hissing noise from unit, flipped breaker and no cool air blowing) the guy on the phone said "Sounds like the TXV again ma'am, we'll send a tech to be sure and then you know the drill." Yes, I know the drill too well. My concern is the frequency of this problem occurring. I'm just about out of warranty, and I know that sucker isn't cheap.
My main question is, do you think I have a complete dud on my hands, that I should try and press for a system replacement because my product is defective?
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