Hello, Any help would be greatly appreciated. I'm unsuccessfully attempting to install the ecobee3. The old thermostat had a yellow wire in Y, a green in G, red in Rh, orange in O, black and white in W, a random brown that was capped, blue in C. Rh and RC were connected. I tried to replicate this with the ecobee3, but don't know what to do with the black and white If the white or combo black and white (connected the 2) go into W1, the air handler turns on, but the compressor doesn't. It clicks like it wants to click on, but does not turn on. Any suggestions? I have no idea how to see where the black connects on the actual units.
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